Privacy Policy

Effective Date: June 10 2024

1. Introduction

AM Digital Solutions ("we," "us," "our") takes your privacy very seriously. We are committed to respecting and protecting your privacy.

We capture information about you to enhance your experience when using our services. Our goal is to be clear and transparent about the information we collect from our clients and how we use and protect your personal information.

This notice (together with our Terms and Conditions) outlines how we may collect, use, store, and process your personal information.

Please remember that you can manage your information and protect your privacy at any time.

2. Our Principles

The AM Digital Solutions Privacy Policy is based on the principles that your personal data:

Shall be processed lawfully and transparently;
Shall be limited to what is necessary for processing;
Shall be updated with every effort to erase or rectify without delay;
Shall be processed securely;
Shall not be shared with third parties without your consent.

3. Keeping Your Information Secure

AM Digital Solutions is committed to ensuring that your information remains secure. To prevent unauthorized access or disclosure, we have established suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software.

4. What Personal Information Is Collected?

We may collect the following information about you. 'Personal information' refers to any information relating to an individual which can identify them either directly or indirectly. This list may include but is not limited to:

Contact information such as your full name, address, telephone number, and email address;
Information about the device you use to browse our website, including the IP address and device type;
Your marketing preferences;
Online browsing activities on the website;
Information connected to any transactions made on the website, including financial and transactional data;
Correspondence and communication with AM Digital Solutions relating to complaints, disputes, or claims.

Personal information will be collected when you carry out any of the following actions:

Create an account on our website;
Use our services;
Sign up for our newsletter or subscribe to any other services offered;
Fill out any forms on our website;
Correspond with us via email or other means;
Browse our website.

5. Marketing Communications & Opting Out

If you provide us with your email address, you will receive marketing communications via email to inform you about new services and offers. Data collected during your visit to the website may be used to create advertisements on third-party websites that you may visit. These advertisements are created via pixels and are based on information such as your search history.

You can decide to unsubscribe at any time by clicking on the 'Unsubscribe' link at the bottom of any marketing email, or by contacting us via the contact information provided on our website. We will try our best to process your request promptly, but it may take several days for your opt-out or unsubscribe request to be actioned.

6. How Your Information Is Used

We use your information for the following purposes:

To personalize your experience on our website;
To allow us to handle your inquiries and provide services;
To update you on your service status;
To improve our website and its services via statistics, analytics, or surveys;
To notify you of services or special offers that may be of interest to you (if you choose to consent).

7. How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. If you agree, the file is added and the cookie analyzes web traffic or notifies you when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are in use. This allows us to analyze data about webpage traffic and improve our website to tailor it to our clients' needs. We only use this information for statistical analysis purposes, and the data is subsequently removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor the pages you do and do not find useful. Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the services offered on the website.

8. Sharing/Accessing/Controlling Your Personal Information

We will not sell, distribute, or lease your personal information to third parties without your consent.

We may share your personal information with companies who assist us in operating the website and in servicing you. Please be aware that each of our service providers meets and complies with relevant privacy requirements.

If you believe that any of your personal information held by us is incorrect or incomplete, please contact us as soon as possible via the email address provided on our website. We will promptly correct any information found to be incorrect or incomplete.

When you request access to your information, we are required to use all reasonable measures to verify your identity before allowing access. These measures exist solely to protect your information and to reduce the risk of identity fraud, identity theft, or unauthorized access to your information.

9. Links to Other Websites or Social Media

Our website or newsletters may, on occasion, contain links to and from other websites belonging to our partners. Please be aware that this Privacy Policy only applies to our website. If you decide to visit an external/partner website, you are recommended to read their Privacy Policy as AM Digital Solutions does not accept any responsibility or liability for external Privacy Policies.

10. Your Rights

You have the following rights:

The right to be informed about how we use and process your data;
The right to access and copy your personal information held by us;
The right to rectify any inaccurate or incomplete data;
The right to be completely erased from our records;
The right to restrict processing of your data;
The right to data portability;
The right to object to certain types of processing, such as direct marketing;
The right to withdraw consent to AM Digital Solutions processing your data;
The right to complain to a Supervisory Authority if AM Digital Solutions does not correctly respond to your request.

11. How Long Do We Keep Your Data?

We will hold your personal data for as long as you have an account with us or for as long as is necessary to comply with legal/regulatory obligations, resolve disputes, prevent fraud/abuse, or enforce our Terms and Conditions.

When we no longer need to retain your personal data, it will be erased and/or anonymized so that you can no longer be identified from the data.

12. Need to Contact Us?

If you have any questions regarding this Privacy Policy or any other enquiry relating to personal data, please contact us via the contact information provided on our website.

13. Enhancing the Protection of Your Data

We recommend taking the following measures to protect your online safety:

Keep your account passwords private;

When creating a password, use at least 8 characters with word/number combinations and avoid using your name, email address, or other easily-obtainable personal data;
Avoid using the same password for different online accounts.

14. Changes to Our Privacy Policy

Our Privacy Policy is regularly under review. Any updates will be posted here, but if any significant changes are made to the Policy, you will be contacted via email.